top of page

Shipping & Return


  • Free shipping within India for all orders. Delivered within 4-6 working days

  • For orders from outside of India, customs duties are not included in our pricing. Delivery time and shipping fee are subject to the courier company, (For more information please contact our online store support)

  • Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. We will mail you the tracking number.

  • We cannot accept responsibility for the wrong address being used with an order. 

  • All returns are subject to our original condition and fair use policies

  • Return can be done within 8 business days of receiving our package.

  • Garments should be in their original condition & packaging (new, unused, unworn, unaltered & unwashed)

  • You will be responsible for paying for your own shipping costs for returning the item.

  • Refunds can take up to 10 working days to show on your account. 

  • Miniature Auroville Online Store supporting ‘Zero Waste Policy’ & ‘Say No to Single-Use Plastic’ to keep India clean.
    We are delivering your goods in a shipping bag that you can easily transform into an everyday cloth reusable bag.

Customer Care

  • Missing parcel? Don’t worry!  Email / Whatsapp us after 7 business days from dispatch and we'll get in touch with our courier company to track down the package.

  • To return the product please contact us via email with the reason for this return, All returned items should be sent in their original condition and packaging including tags.

Privacy & Safety

  • We collect e-mail addresses only if you subscribed to our website, we are recommending you to Subscribe to stay updated about new features, You may, however, visit our site anonymously.

  • Do we use “cookies”? Yes, Like many websites, we use “cookies” to enhance your experience and gather information about visitors. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

  • You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your specific browser settings. As each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.

  • We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

  • We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Payment Methods

Payment Methods

- Credit / Debit Cards Via Razorpay
- WISE online for International payment   

bottom of page